Cookies are small text files stored on the hard drive of your computer or any other electronic device you use to visit the Website. Cookies are unique to each web browser (web browsers including, e.g. Google Chrome, Mozilla Firefox, Internet Explorer etc) and contain information, relating to the websites you visit and the devices you use. Our policy also applies to any technology that stores or accesses information on the user’s device, including, for example, HTML5 local storage, Local Shared Objects and fingerprinting.
Further information about us and our data protection policy can be found here (Data Protection Policy). Please don’t hesitate to contact us for any information regarding our cookies policy at email@example.com.
Α. Necessary cookies
These cookies relate to the storage of (or access to) information either for the sole purpose of carrying out the transmission of a communication over an electronic communications network or in order for us to provide a service explicitly requested by you. In general, necessary cookies are absolutely essential for the website to function properly, since they ensure basic functionalities and security features.
These cookies are exempt from the requirement of consent, which means that you cannot reject their use, since it would not be possible for us to provide our services.
B. Performance cookies
These cookies collect information about the way you use the Website, e.g. the pages you visit the most, the website from which your visit originated and other related information. These cookies collect aggregate, anonymous, statistical data which cannot be used to identify visitors individually. They are used for the sole purpose of analysing traffic and improving the Website performance.
|_gat||1 minute||This cookie is used to throttle request rate.|
|_gcl_au||3 months||This cookie is used by Google Analytics to understand user interaction with the website.|
|_hssc||HubSpot||1 day||This cookie identifies if the cookie data needs to be updated in the visitor’s browser.|
|__hssrc||HubSpot||Session||This cookie is used to recognise the visitor’s browser upon reentry on the Website.|
|__hstc||HubSpot||12 months||This cookie sets a unique ID for the session. This allows the Website to obtain data on visitor behaviour for statistical purposes.|
|hubspotuk||HubSpot||12 months||This cookie sets a unique ID for the session, which allows the Website to obtain data on visitor behaviour for statistical purposes.|
|_hjid||Hotjar||12 months||This cookie is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the Website will be attributed to the same user ID.|
|_hjTLDTest||Hotjar||Session||This cookie registers statistical data on users’ behaviour on the Website. Used for internal analytics by the Website.|
|_hjFirstSeen||Hotjar||1 day||This cookie is used to determine if the visitor has visited the Website before, or if it is a new visitor on the Website.|
|_hjAbsoluteSessionInProgress||Hotjar||1 day||This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.|
|_hjIncludedInPageviewSample||Hotjar||1 day||This cookie determines if the user’s navigation should be registered in a certain statistical placeholder.|
Information about Google Analytics
Important note: In July 2020 the Court of Justice of the European Union (CJEU) invalidated the EU-US Privacy Shield Framework, the mechanism through which companies could transfer personal information or data to the United States in compliance with the General Data Protection Regulation (GDPR). Until this decision from the CJEU, data transfers within Google Analytics were based on this Framework. After the decision, data transfers are based on Standard Contractual Clauses provided by Google (article 46 GDPR) and, auxiliary, on your explicit consent, according to the terms set by article 49.1a GDPR, in the absence of an adequacy decision. Data subjects should be aware that their data may be used for profiling by Google and be transferred to the US and a competent public or security authority may be granted access to them.
The Website utilises the “Anonymise IP” function, which is offered by Google as part of the Analytics service. With this specific function, access to your IP address is anonymised by Google while you are accessing our Website. This function is regarded by data protection authorities in the EU as a best practice in the context of appropriate organization and technical measures taken to protect and secure your personal data.
Finally, you have the option to entirely block the collection of your data by Google Analytics, by installing a plug-in on your preferred browser:
C. Functionality cookies
These cookies are not essential, but they do serve to improve your experience of using the Website, by providing a series of useful functions, such as remembering your preferences (e.g. language, username), chatting, show videos or sharing content in social media.
|messagesUtk||mypnoe.com||1 year||This cookie stores a unique ID string for each chat-box session. This allows the Website-support to see previous issues and reconnect with the previous supporter.|
|tenPercentPopup||mypnoe.com||31 days||This cookie is set to remember whether a user has clicked on our popup message.|
|mid||2 years||This cookie is set by Instagram to distinguish users and to show relevant content, for better user experience and security.|
D. Advertisement cookies
These cookies are used to track your behavior across websites and deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited our Website and this information is shared with other organisations such as advertisers.
|_fbp||3 months||This cookie is used by Facebook to deliver advertisements when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.|
|fr||3 months||The cookie is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.|
|tr||Session||This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.|
|_gcl_au||3 months||This cookie is used by Google AdSense for experimenting with advertisement efficiency across websites using their services.|
|ATN||atdmt.com||2 years||This cookie is used to target ads based on behavioural profiling and geographical location.|
|IDE||doubleclick.net||1 year||This cookie is used by Google DoubleClick to register and report the Website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.|
|test_cookie||doubleclick.net||1 day||This cookie is used to check if the user’s browser supports cookies.|
|mc||quantserve.com||13 months||This cookie collects data on the user’s visits to the Website, such as what pages have been loaded. The registered data is used for targeted ads.|
|OGPC||1 month||This cookie is set by Google for advertising purposes.|
|OTZ||1 month||This cookie is set by Google for advertising purposes.|
E. Log Files
Due to the architecture of the World Wide Web, when you visit our Website, our server immediately records your IP address in special log files. Your IP address is considered “personal data”, even if we are not able to identify you based solely on that information. In addition, our log files also help us to record the type of browser and operating system you are using, as well as other information concerning your visit, such as the URL address from which you reached our page, the date and time of your visit.
This data is stored exclusively for the amount of time necessary to protect the security of our network, information and services from accidental events or illegal or malicious acts that compromise the availability, integrity and confidentiality of stored or transmitted personal data (e.g. avoiding “Denial of Service” (DoS) attacks).
F. How to control cookies in your browser
You are able to adjust the installation of cookies at any time through the settings of the browser you use.
To manage and deactivate cookies, follow the instructions for each browser:
For any information about our cookies policy, please do not hesitate to contact us.